Social Intelligence and Leadership
Daniel Goleman is a nationally known psychologist and author of books on emotional and social intelligence. He argues that good leaders have at least four characteristics to help them cope with the world. Two (self awareness and managing emotions) deal with the emotional intelligence of the individual leader and his or her ability to deal [...]
Value of B Players
We’ve all heard the stats, the talent pool in organizations can be broadly categorized as top 10% “A Players”, middle 80% “B Players” and the bottom most 10% as “C Players”. Professor Tom DeLong, Professor of Management Practice at Harvard Business School, discovered that senior executives spend most of their time with “A Players”, resulting [...]
Our Cell Phones, Ourselves
Nokia researcher Jan Chipchase’s investigation into the ways we interact with technology has led him from the villages of Uganda to the insides of our pockets. Along the way, he’s made some unexpected discoveries: about the novel ways illiterate people interface with their cellphones, or the role the cellphone can sometimes play in commerce, or [...]
