Medley on the music wars

New York Times tech columnist David Pogue is back with a satirical mini-medley that explains the legal and social history ofmusic and media on the Internet in 4 minutes. About David Pogue: Which cell phone to choose? What software to buy? Are camera-binoculars a necessity or novelty? As release cycles shorten and ever-shrinking gadgets hit [...]

Business

Simplicity Sells

New York Times technology columnist David Pogue opens his talk with a rousing musical number about the trials of customer support, then launches into some sharp commentary on “The Software Upgrade Paradox” (“Improve a piece of software enough times, you eventually ruin it”). Next he takes on the worst interface design offenders, the causes of [...]

Business, Design